Testing Process

Our Rigorous Testing Process

At Townsend Networks, we prioritize quality and reliability. Every piece of equipment undergoes a comprehensive testing process to ensure it meets our high standards before reaching our customers. Here’s a detailed look at our testing process:

I. Receiving and Physical Inspection

1. Thorough Inspection:

• Upon arrival, each item is carefully inspected for any physical damage.
• Verification of authenticity through external and internal serial numbers.
• All markings, stickers, and labels are checked to ensure they are intact and genuine.

II. Testing and Performance

A. Testing:

1. Power and Inspection:

   • Each item is powered on and visually inspected.
   • Chassis are cleaned and inspected for integrity.
   • Motherboards and daughterboards undergo cleaning and testing.
   • Slots and power connectors are populated to verify proper operation under load.
   • Connectors, ports, and pins are visually inspected.

2. Component Verification:

   • Internal memory is verified, recorded, and tested.
   • Processing units are verified, recorded, and tested.
   • Indicator lights are checked for functionality.

3. Software and Configuration:

   • Software is validated and upgraded if necessary.
   • All configurations are cleared, and software is restored to factory defaults.
   • Network equipment is upgraded to the latest IOS version as needed.
   • Logs are reviewed for errors, and licenses are verified.
   • Diagnostic tests are run to confirm system status, and any errors are reported.

B. Performance:

1. Live Network Testing:
   • Equipment is inserted into a live network environment for testing.
   • Router and switch ports are tested for speed capacity (100 MB, 1 GB, 10 GB, etc.) in a live network.
   • Real traffic is generated to stress-test all ports for bandwidth capacity and interface functionality.
   • Power supplies are tested under load to ensure reliability.

III. Refurbishing, Quality Control, and Shipping

A. Refurbishing:

1. Restoration and Repair:
   • After passing all tests, items are refurbished or repaired to the highest standards.

B. Quality Control:

1. Final Inspection:
   • Before shipping, each item undergoes a final inspection, including a final cleaning process, power and post-test, and configuration confirmation.
   • Any applicable accessory kits are included.
   • Every piece of equipment meets factory specifications and is ready for real-world production environments.

C. Shipping:

1. Professional Packaging:
   • Our experienced shipping department uses only the highest quality materials to ensure damage-free delivery.
   • Each item is professionally packaged to withstand transit and arrive safely at your doorstep.

At Townsend Networks, we take pride in our rigorous testing process, ensuring that you receive only the best, most reliable networking equipment available.